Privacy Policy
Last Updated: 01/10/2023
LeapCharger Corporation (“LeapCharger,” “we,” “our,” or “us”) provides this privacy
policy (the “Policy”) to inform you on how we process your information, whether you
are a visitor to our website, a purchaser of our electric vehicle charging stations, or a
user of electric vehicle charging stations on the LeapCharger Network. “LeapCharger
Network” refers to LeapCharger’s open-platform network of electric vehicle charging
stations and vehicle charging applications.
Except as explicitly provided herein, this Policy applies to your use of the LeapCharger
website (the “Website”), the LeapCharger mobile application (the “App”), and to any
service offered by LeapCharger that includes a link to this Policy, including your
LeapCharger account (if you have registered or are registering your account) and the
LeapCharger radio-frequency identification cards (the “RFID cards”) (each of these
services and applications are collectively defined as the “Service”).
Please read this Policy carefully to understand how we handle your information. By
using or otherwise accessing the Service, you agree to this Policy. If you do not agree
to this Policy, please do not access or use the Service
1. Information We Collect
We obtain information about you when you use or otherwise access the Service. Please
note that we need certain types of information to provide the Service to you. If you do
not provide us with such information, or if you ask us to delete that information, you
may no longer be able to access or use certain parts of our Service.
1.1 Information You Provide Directly to Us
We collect information you provide directly to us. For example, you may provide us with
information through your:
● Use of the Service
● Registration for an account
● Access to and use of the LeapCharger Network
● Purchases
● Communications with us, including for customer support, technical
assistance,
marketing, and billing
● Communications with other users of the Service
● Participation in surveys, polls, sweepstakes, or promotions
The types of information we collect directly from you include:
● Account Registration Information: If you register for an account, we
may collect
your name, username, password, title, email address, address, telephone
number, postal code, country, location, LeapCharger card number, user
identification, user differentiator, information about your vehicle (e.g. make,
model, color), and payment information such as the last four digits of your credit
card number.
● Social Media Data: When you use LeapCharger’s social media features to
communicate with other users of the Service or upload a photo of the station,
we collect your username and other information like charging station name and
charging station location.
● Charging Network Data: When you use the LeapCharger Network, we may
collect information such as, charging session date, start time, end time, duration,
identification number, energy dispensed, charging port identification number,
total fees associated with each charging session, pricing policy applied, RFID
Card Identification Number, power cycle patterns, current, and voltage.
● LeapCharger Station Data: If you own or operate a LeapCharger station
for use
commercially (a “Site Host”), we collect certain information from you as a Site
Host, such as contact details and the Site Host’s affiliation or association to a
company account. If you own or operate a LeapCharger station for home use,
we may collect session and scheduling data, information relating to the WIFI
network you connect to the LeapCharger station, geolocation of the
LeapCharger station, and other data you input into the home LeapCharger
station.
● User Content: The Service may allow you to upload content, such as
images and
photos, and communications with other users.
1.2 Information We Collect From Third Parties
We may collect information about you or others through our affiliates or through
non-affiliated third parties. For example, Site Hosts may provide us with additional
details about actual or potential users of the LeapCharger stations hosted by the Site
Host, including vehicle information and contact information of others.
We may also collect information about you from non-affiliated third parties for fraud or
safety protection purposes, or for marketing purposes. We likewise may combine
information that we collect from you through the Service with information that we
obtain from such third parties and information derived from any other products or
services we provide.
1.3 Information We Collect Automatically
● Device/Usage Information. We and
our third-party service providers may use
cookies, web beacons, and other tracking technologies to collect and store
information about your use of the Service. As described further below, we may
collect and analyze information including, but not limited to: (1) IP address, (2)
date and day of access request, (3) pages viewed, (4) time zone difference to
Greenwich Mean Time (GMT), (5) the standard HTTP-header information, (6) the
time spent on each page of our Website or App page, (7) links you have clicked
on our Website, (8) the page you visit before and after you come to our Website,
(9) browser type, (10) operating system, (11) language, (12) advertising
identification number and vendor identifier, (13) usage data including
information on how you navigate the Service, and (14) version of browser
software.
● Location Information. When you use
the Service, we may collect general
location information (such as IP address). If you install our App, we may ask you
to grant us access to your mobile device’s geolocation data. If you grant such
permission, we may collect information about your precise geolocation, and we
may use that information to improve the Service, including providing you with
location-based features (e.g. for identification of LeapCharger stations available
near you). If you access the Service through a mobile device and you do not
want your device to provide us with location-tracking information, you can
disable the GPS or other location-tracking functions on your device, provided
your device allows you to do this. See your device manufacturer's instructions for
further details. If you disable certain functions, you may be unable to use
certain parts of the Service.
● Cookies and Other Electronic Technologies.
Like most websites, LeapCharger
uses cookies and similar technologies including web beacons, embedded scripts
and e-tags (together referred to as “cookies”, unless otherwise stated) to
provide users an efficient user experience in using the Website. A cookie is a
small data file that is placed on your computer or mobile device by your web
browser. It is a tool that stores information about website visits, recognizes you
and your preferences each time you visit the Website, optimizes website
functionality, and enables us to provide the Service. Some parts of the Website
use cookies to track user traffic patterns.
LeapCharger uses cookies for a variety of reasons, including to: provide you the
Service you have requested, enhance our Website’s performance, or analyze
how users use our Website. Our use of cookies falls into the following categories:
● STRICTLY NECESSARY COOKIES. These
are essential to enable you to move
around the Website and use its features. Without these cookies, the Service you
have requested cannot be provided.
● PERFORMANCE COOKIES. These cookies
improve how our Website works. They
collect information about how users use our Website (e.g., which pages users
visit most often, and if users get error messages from web pages).
● FUNCTIONALITY COOKIES. These
cookies allow us to remember what choices
you make (e.g., your username, language or the region you are in) to provide
enhanced, more personal features. The information these cookies collect may be
anonymized.
● ADVERTISING AND MARKETING COOKIES.
These cookies are used to: send
you advertising and marketing-related material tailored to you and your
interests, limit the number of times you see an advertisement, and help measure
advertising campaigns’ effectiveness. These cookies are usually placed by
advertising networks with the website operator’s permission. These cookies
remember that you have visited a website and this information is shared with
other organizations like advertisers. The “interest-based” or “personalized”
advertising powered in part by these cookies is usually more relevant to you, but
it also generally involves the collection and use of more information about you
and your browsing history. There are easy ways to opt out of most or all
interest-based or personalized advertising: we describe how to do that in Section
4 titled “Online Analytics and Tailored Advertising.”
1. Information We Collect
LeapCharger may use the information we collect from or about you for the following
business or commercial purposes, such as uses to:
● Process your application to create an account with
LeapCharger
● Provide our Service to you, including information, products, and
services you
request from us that enable you to access our charging stations network
● Process billing functions, including payment of fees
● Notify you of changes to our Website or Service
● Manage and administer your account, including to distinguish between
multiple
vehicles or users under a single account, and for information regarding charging
sessions (e.g., duration, energy consumption, station owner and station data)
● Manage and respond to any inquiries, correspondence, concerns or
complaints
you have sent to us
● Communicate with you regarding the Service
● Enable you to communicate with other users
● Promote and market LeapCharger products and services
● Analyze use of the Service
● Improve any services we provide, and research or develop other products
or
services
● Keep our Service secure and operational
● Provide value added service, promotions, and pricing
● Fulfill the purposes for which you provided it (such as to help you
find a
LeapCharger station)
● Maintain internal records
● Create or maintain aggregated, anonymized or de-identified information,
which
we may use and disclose without restriction
● Investigate, prevent, or take action regarding unlawful or harmful
activities,
including potential threats to physical safety, potential fraud, and violations of
our Terms and Conditions
● Safeguard our and others’ rights or property
We may combine any of the information that we collect from you with other
information, including information that we obtain from third parties, or with
information derived from any other products or services we provide. For example, we
may combine personal information you provide us, such as an email address, with
information automatically collected about your device.
3. When We Share Your Information
We may share your information we collect as follows:
● With our service providers and other contractors (e.g., hosting and
financial
providers, marketing, customer support platforms, and data storage providers)
● With our affiliates
● With our distributors, resellers, channel partners, LeapCharger
charging station
owners, or authorized third parties including third-party network providers,
utilities or their respective employees, freelancers, and consultants to help us
provide our Service to you
● With Site Hosts when you connect with a LeapCharger station operated by
a Site
Host
● At your direction or with your consent, such as when you use our social
media
features to provide information to LeapCharger users about our Service or when
you direct us to share information with third parties such as utility companies
● In connection with the negotiation, diligence, or actual merger,
acquisition or
any form of sale of some or all of LeapCharger assets or business
● In the unlikely event of insolvency, bankruptcy or receivership in
which your
information would be transferred as one of LeapCharger’s business assets
● Where we are legally obligated to disclose information to the
government or
third parties for the purposes of criminal or fraud investigations, national
security, law enforcement or other issues of public importance
● Where we otherwise believe it appropriate to investigate, prevent, or
take action
regarding possible illegal activities, suspected fraud, situations involving
potential threats to the physical safety of any person, violations of our Terms
and Conditions or any other legal terms governing use of the Service, and/or to
protect our rights and property and the rights and property of other users.
4. Online Analytics and Tailored Advertising
Analytics. We may use third-party analytics services such as
Google Analytics. These
service providers use the technologies described in the “Information We Collect
Automatically” section above to help us analyze how users use the Service, including
analyzing your Website use, compiling reports on Website activity, and providing us
with other services relating to Website activity and internet usage. We may also use
Google Analytics for certain purposes related to advertising, as described in the
following section. To prevent Google Analytics from using your information for
analytics, you may install the Google Analytics Opt-out Browser Add-on for your current
web browser.
Tailored Advertising. We and our third-party service providers
may use device
identifiers and other automated technologies (including cookie identifiers on our
website), along with other collected information, to deliver content or tailor ads when
you are on our Service or on other devices, apps or websites. These ads may be based,
for instance, on the types of websites that you visit over time, the types of apps you
have on your device, or de-identified information about you and your likely interests,
based on your activities off of our Service. Partners that we or others work with to do
the above may track your activities over time (including across different apps or
websites) by collecting information through automated means, and they may use this
information, and other information they receive from us or other sources, to deliver
advertisements to you. You may control and block the cookies used by the Website by
modifying the settings in your browser or on your device that allow you to refuse the
setting of all or some cookies. You can also adjust your settings so that your browser
blocks all cookies or only cookies from third parties. You can also delete cookies that
have already been placed. However, please note that if you use your browser or device
settings to block all cookies you may not be able to access all or parts of our Website.
For more information about how cookies can be managed and deleted please visit
www.allaboutcookies.org
or
https://optout.networkadvertising.org.
5. Security Measures
LeapCharger has implemented administrative, physical, and technical security
measures to protect your information under our control.
While LeapCharger takes precautions against possible security breaches of its Website
and Service, no website or Internet transmission is completely secure and we cannot
guarantee that unauthorized access, hacking, data loss, or other breaches will never
occur. We are unable to guarantee the security of your information while it is being
transmitted to our Website or stored in our systems and any transmission is at your
own risk.
You should take steps to keep your information safe (including your password) and to
log out of your account after use. Where we have provided you, or you have chosen, a
password which enables you to access certain parts of our Website, or a LeapCharger
RFID Card to access charge stations, you are responsible for keeping your password
and LeapCharger RFID Card confidential. You must not share these with anyone or
store them in a way that may allow a third party to access them. If that happens, you
agree to report it immediately to [EMAIL ADDRESS].
LeapCharger cannot be held responsible for your failure to keep your password or
LeapCharger RFID Card secure.
You should update your password periodically to help reduce the risk of unauthorized
access to your account with us. When you do, you should strengthen your password
with the combination of uppercase and lowercase letters, numbers, punctuation and
other symbols.
6. Your Choices
You may modify certain of the information we maintain about you by accessing your
account. You may unsubscribe from marketing communications from us by following
the directions in those communications. Please note that where you opt out of, and
unsubscribe from, receiving marketing communications, we may still send you certain
communications relating to your use of the Service (e.g., service announcements,
notices about new features or information on the Service, administrative messages and
communications regarding your account).
Local laws may also grant you additional rights. For example, Nevada consumers may
opt out of the “sale of personally identifiable information” for monetary consideration
to a person for that person to license or sell such information to additional persons.
“Personally identifiable information” includes first and last name, address, email
address, phone number, Social Security Number, or an identifier that allows a specific
person to be contacted either physically or online. We do not engage in such activity;
however, if you are a Nevada resident who has purchased or leased goods or services
from us, you may submit a request to opt out of any potential future sales under
Nevada law by emailing [EMAIL ADDRESS]. Please note we will take reasonable steps
to verify your identity and the authenticity of the request. Once verified, we will
maintain your request in the event our practices change.
7. Links to Third Party Websites and Services
This Website may contain links to third-party sites. Access to any other websites linked
to the LeapCharger Website is at the user’s own risk, and LeapCharger is not
responsible for the accuracy or reliability of any information, data, opinions, advice or
statements made on these websites. LeapCharger provides these links merely as a
convenience and the inclusion of such links does not imply any kind of endorsement. If
you provide any third-party with your information, we recommend that you review their
privacy policies as LeapCharger does not control how they collect, process and transfer
your information.
8. Children’s Privacy
The Website and Service are intended for persons licensed to drive. In the United
States, this typically means individuals over the age of 16. LeapCharger does not
knowingly collect any information from anyone under 16 years of age. If you are less
than 16 years of age, we request that you do not submit information to us. If we
become aware that we have inadvertently collected “personal information” (as defined
by the United States Children’s Online Privacy Protection Act) from children under the
age of 13 without parental consent, we will take reasonable steps to delete it as soon as
possible as required by applicable law.
9. Changes to Our Privacy Policy
We may change this Policy to reflect changes in the law, our information practices or
the features of the Service. At the top of our Policy, we will indicate the date of the
most recent update. If we make a material change to the Policy, you will be provided
with appropriate notice in accordance with legal requirements, which may be through
email. By continuing to use the Service, you are confirming that you have read and
understood the latest version of this Policy.
10.Contact Us
You can contact us by email at info@leapcharger.com, call us at +1 (929) 395-1235, or
write to us at: LeapCharger Corporation, Attn: Legal Department, 202 N. Carson Street,
Carson City, NV 89701